Shipping policy
Processing Time
Orders are processed within 1 business day.
Orders placed before 4:00 PM (GMT-06:00) Central Standard Time (Chicago) are typically processed the same business day. Orders placed after the daily cutoff time, on weekends, or on public holidays will be processed on the next business day.
Transit Time
After your order has been processed, standard shipping typically takes 3–4 business days.
Estimated Delivery Time
Your order is expected to arrive within 3–5 business days from the date your order is placed, depending on your location and carrier service.
Shipping Cost
- Flat Rate Shipping: $5.99
- Free Shipping: On all orders over $100.00
Shipping charges are displayed during checkout before payment is completed.
Order Tracking
Once your order has been shipped, you'll receive a shipping confirmation email with a tracking number so you can monitor your shipment at any time.
Shipping Address
Please ensure your shipping address is complete and accurate before placing your order. MountHeal is not responsible for delays or additional shipping costs resulting from incorrect or incomplete shipping information.
Customer Support
If you have any questions about shipping or your order, please contact us:
MOUNTHEAL
Phone: +1 534-230-0272
Email: support@mountheal.co
Address: 11311 W Forest Home Ave, Franklin, WI 53132, United States
Business Hours:
Monday – Saturday: 9:00 AM – 5:00 PM (GMT-06:00) Central Standard Time (Chicago)
Best support & live chat available.